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Our company strives to serve our clients with the highest quality of service. Should you have any complaints relating to our company or subsidiaries, you can do the following:

  • Send a complaint letter by post or fax to 2824 1933;

  • Send a complaint letter by email to tanrich-cr@tanrich.com;

  • Contact Customer Relations hotline 2238 9225


To help us understand your complaint, please describe your complaints concisely and provide relevant supporting documents.

ISO 9001:2008
FS 540252
ISO 10002:2004
CMS 540253